General Education Questions

What’s the difference between non-commercial and educational licensing?

Can I use my license on commercial work?

What’s included in the Education Collective?

What if I only want a single product, not the full collective? Can I buy them individually?

How can I get updates on upcoming educational events, webinars and so on from Foundry?

How do I access background plates for practicing VFX in Nuke?

Where can I find advice for my VFX career?

Do you have training material to help me learn?

Student Eligibility and Application

What is the student license program and how do I qualify?

If I don’t qualify for a free license, can I purchase a discounted student license instead?

How do I get a student license?

What do I do when my student license expires?

What should I do if I can’t find my school using the search field?

Why do I receive an error when verifying my status using my email address?

How do I submit proof of eligibility for a student license?

How long is the student license? Is there a monthly or multi-year option?

I submitted a request for a license and haven't heard back. Do I apply again? How long is the application approval process?

I completed my order for the student license. How do I get my license now?

I'm not a student or currently enrolled in a program. What are my options?

How do I activate my individual student license?

Licensing and Installation

How do I install a student, graduate or faculty license?

Why is my license giving a 37 day timeout window?

How can I update my product version?

What if I only want a single product, not the full collective? Can I buy them individually?

I need Nuke or NukeX but the Education Collective says it includes Nuke Studio. How do I get Nuke or NukeX?

I have a node-locked license. Can I change it to log-in-based?

Can I request a node-locked license instead of log-in-based?

I changed from node-locked to log-in-based but received a Katana activation key while the rest of my license is log-in-based. Why?

What is the difference between node-locked, floating and log-in-based licenses?

I have a nodelocked license and want to change it to a new machine. How do I change it?

Can my student, graduate or faculty Education license be used on multiple machines?

Graduate Eligibility and Application

When am I eligible for a graduate license?

I graduated more than six months ago. Can I still purchase a graduate license?

My graduate license expires soon. Can I renew it?

Faculty and Classroom FAQ

I’m a faculty member interested in teaching your products. Whom do I contact for licenses, training material, and other help?

I saw Nuke can be log-in based. Can my faculty Education Collective license be set as login-based?

Can the classroom licenses be log-in based?

My school doesn't have Foundry licenses but my students need access. How do they obtain a license?

I am part of an online only school. Can I obtain a faculty license? Will my students be eligible for a student license?

I need to discuss options for my school. Who do I contact?

Our school has floating licenses. Can we change them to team log-in?

Upgrade to Commercial FAQs

When can I upgrade to a commercial license?

How do I upgrade my license to a commercial license?

How does the commercial upgrade work? Is the upgrade for a permanent license?

I’m still a student. Is the upgrade to commercial the only option for me when my student license expires?

I don’t have a student or Graduate license. Can I purchase a discounted commercial upgrade?

I graduated more than 6 months ago, Can I purchase a discounted commercial upgrade?

I’m a faculty member. Can I purchase a discounted commercial upgrade?

Can I opt for a login license with my commercial upgrade? What product versions are available with login-based licensing?

If I buy a node-locked license or already have a node-locked license, can I change it to login-based?

What is the difference between node-locked, floating, and login-based licenses? Can I opt for any of these options?

I did a permanent license upgrade in the past. Will I be able to keep my permanent license? Can I move to a subscription if I wanted?

I didn’t renew my discounted commercial license within 30 days. The cost to get a license now shows at the normal list price. Why?

Can I purchase a multi-year license in advance to lock in the discounted rate next year?

How much money will I save if I renew my discounted commercial license, on time, each year?

How will I know when it’s time to renew?

I have other questions about the ‘upgrade to commercial’ program. Who do I contact?

 
 
 
 
 
 
 
 


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